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How to Set Up Credit Control Policies Without Hurting Customer Relationships

A practical framework for setting credit control policies that protect cash flow while maintaining healthy, professional customer relationships

Late payments are now a routine working-capital issue for Indian companies, not a one-off collections problem. Payment risk data shows DSO rising as credit terms loosen and enforcement weakens, especially in B2B trade. The impact is direct: cash forecasts break, vendor payments slip, and month-end numbers stop reflecting reality. Credit control is where this starts. […]